Privacy Policy
Mzansi City Pulse (Pty) Ltd
Effective Date: 5 September 2026
1. Introduction
Welcome to Mzansi City Pulse (Pty) Ltd.
We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the Mzansi City Pulse website, the Connect Network platforms, submit business listings, community notices, promotions, enquiries, or interact with our services.
Our practices are guided by the Protection of Personal Information Act (POPIA) of South Africa.
2. Who We Are
Mzansi City Pulse (Pty) Ltd is a South African technology company building community-focused digital platforms that connect people, businesses, opportunities, and essential services across towns, cities, regions, and destinations.
The Connect Network includes City Connect, Regional Connect, and Destination Connect platforms.
3. Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Town or city
- Organisation or business name
Business Information
- Business name
- Business category
- Address and operating hours
- Website and social media links
- Business description
- Logos and promotional images
Community Submissions
When submitting community notices or enquiries, we may collect:
- Contact details of the submitter
- Information relating to the notice
- Supporting photographs or documents (where applicable)
4. How We Use Your Information
We use information to:
- Publish approved business listings.
- Process promotions and featured listings.
- Respond to enquiries and partnership requests.
- Verify community notices before publication.
- Improve the Connect Network and user experience.
- Communicate important updates relating to our services.
We do not sell your personal information to third parties.
5. Business Listings & Promotions
Businesses voluntarily provide information for inclusion in the directory.
By submitting a listing, you confirm that:
- the information is accurate,
- you have permission to publish any images or logos,
- the business represents a legitimate service or organisation.
Featured listings and promotions are clearly identified within the platform.
6. Community Notices
Community notices may include:
- Missing persons
- Missing or found items
- Stolen vehicles
- Community safety alerts
- Local public announcements
To protect the public, submissions may be reviewed before publication. Mzansi City Pulse reserves the right to refuse, edit, or remove misleading, offensive, or unverified content.
7. Cookies & Website Analytics
Our website may use cookies to:
- remember user preferences,
- improve website performance,
- understand how visitors use our platform.
You may disable cookies through your browser settings, although some features may not function correctly.
8. Data Security
We take reasonable technical and organisational measures to safeguard personal information against unauthorised access, loss, misuse, or alteration.
While we strive to protect your data, no online platform can guarantee absolute security.
9. Your Rights Under POPIA
You have the right to:
- request access to your personal information,
- request correction of inaccurate information,
- request deletion where legally applicable,
- object to certain processing of your information,
- withdraw consent where consent was previously provided.
Requests will be handled in accordance with POPIA.
10. Third-Party Links
The Connect Network may contain links to external websites, businesses, or social media platforms. We are not responsible for the privacy practices of those third-party services.
11. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in legislation or our services. The latest version will always be published on our website with the effective date.
12. Contact Us
Mzansi City Pulse (Pty) Ltd
Email: info@mzansicitypulse.co.za
Location: Eastern Cape, South Africa
Response Time: Within 24–48 hours
Building Connected Communities
Have any questions about your privacy? If you have any questions about how Mzansi City Pulse collects, uses, or protects your information, we’re happy to help.